We love our members and hope to be a partner on their fitness journey for years to come! However, we understand that life happens–which is why we have made our memberships flexible and easy for members to adjust as needed with  month-to-month agreements.  

Did you know you can put your membership on hold for up to 6 months? This way you won't be subject to new enrollment fees if you decide to return and you can keep your current membership pricing.

To put your membership on hold, login to the National Fitness app or Member Hub and follow these steps:

1. Click the navigation in the top left corner and select Profile
2. Select Membership Holds and follow the prompts

 If you still would like to cancel, no problem. When you’re ready to come back, we’ll be here! 

HOW TO CANCEL YOUR NATIONAL FITNESS MEMBERSHIP

PLEASE NOTE:
Only main member can cancel the membership. Cancellation is effective 30 days after request is received. Member(s) will have access and be billed for this 30-day period. For example, if your membership dues are $99 per month and you cancel on the 20th of the month, you will receive one final prorated bill of $66 to cover the 1st through 20th of the next month. 

1. MOBILE APP

The preferred and quickest way to submit a cancellation request is through the National Fitness app using the steps below.

You can now submit a cancellation request in the app by following these steps:

1. Log in to the app
2. Tap PROFILE
3. Tap MANAGE MEMBERSHIP
4. Select CANCEL MEMBERSHIP and follow the prompts

2. IN-PERSON AT A PHYSICAL NATIONAL FITNESS CLUB

A cancellation shall be deemed submitted on the date it is received, whether via email or certified mail, the date the Cancel Me webform was completed, or, in the case of in-person cancellation at a National Fitness club, upon issuance of the National Fitness email confirming receipt of the cancellation request. Please refer to your Membership agreement for additional agreement details and terms.

3. SENDING A LETTER VIA FIRST CLASS MAIL

Send a letter via first class mail to National Fitness, PO Box 5376, Knoxville, TN 37928-5376

What you will need to cancel:

• Name
• Address
• Phone
• Email address
• Membership Number

4. COMPLETE CANCELLATION FORM

You can also complete this form.

HOW TO CANCEL YOUR PERSONAL TRAINING AGREEMENT

To cancel Personal Training, you must request a cancellation at least 30 days prior to the cancellation effective date. You may notify us of your cancellation either (1) via email to member.services@nationalfitness.com, (2) via first class mail to National Fitness Center, PO Box 5376, Knoxville, Tn 37928-5376 (to insure we receive your notice, we recommend using certified mail return-receipt requested), or (3) in-person at a physical National Fitness Center location.

A cancellation request shall be deemed submitted on the date it is received, whether via email or first-class mail, or, in the case of in-person cancellation at an NF location. Please refer to your Personal Training agreement for additional agreement details and terms.